[Qwest] 40/20 only negotiating at 24/10
My parents live out in the Phoenix metro area, and I recently had them upgrade their DSL service to 40/20 from 20/869k. My dad's not very tech savvy, so I'm often called upon to VNC into his computer...
View ArticleMonitor for New Jersey Showing Nightly Outages
I have notice outage spikes in the pings for the east coast New Jersey monitor late evening to midnight, although I did not see a noticeable loss of connection....
View Article0.15 meg on 1.5 meg DSL: told it won't change
Well, at least it's good to know we're on the ass-end of CenturyLink's priority list. I've done extensive research of our DSL performance problems and on Saturday June 1st, learned from CenturyLink...
View Articlepaying for 7000 kbps, getting 5000 kbps
Checked my pc internet speed with CenturyLink's speedtest. Computer direct to my Motorola 3347 modem. The Modem Status on the Motorola says 7219 / 916 kbps. The CenturyLink chat tech said I should...
View ArticleWestell 7500 vs Zyxell 660r Attenuation.
OrbMT from zyxell 660r Just wondering if westell 7500 is a good modem? Using modem for plain old ADSL gmt. Sync rate jumps all over with this modem. Goes from 4800 to 6600. Will stay synced at higher...
View ArticleOutage Indiana March 21st 2013
I seem to be the resident tech support for my family and friends... They find it easier to call me the Centurylink support. Since this morning only a handful of sites route properly. After asking me to...
View Articlehow to monitor usage?
Hello, I'm thinking about moving to using a VPN, so I need to know what my current bandwidth usage is so I can figure what it's going to cost me. Usage isn't listed on my bill, so is there a way I can...
View Article[Embarq] old NID/phone box
i was having problems with the internet yesterday so opened up the NID to check my line stats outside and i noticed some corrosion on the connection screws. my internet is working better now but my...
View Article[Qwest] 3347-02-100Q Dropping Connection For Some Not Most
I originally posted this issue here, but have yet to receive any reply. https://secure.dslreports.com/forum/r28352839-netopia-3347-02-100Q-Dropping-Connection-For-Some-Not-Most The DSL modem is...
View ArticleDouble UP the extra wires inside CAT6 to improve signal?
Hello, I have been doing some research and I cant seem to find the proper information to suggest I can or can't do this. However, I found a eHow article suggesting using the extra wires helps signal....
View ArticleCustomer Support Is Sick
I have had this service about 6 years. I started out with 1.5mb connection and they called me about 2 years ago and said we Now offer 10mb, would you like to upgrade? I said Hell yes. After a day or so...
View Article[Qwest] Charge for switching accountholders
So I want to get landline service and I qualify for low-income reduced rates I'm pretty sure. I want to become accountholder at my house, but currently my roommate's name is on account. When he called...
View Article[CenturyTel] Constant Lag/Dropping
If it storms and there's lightning within 30 miles of me, connection drops, wind blows too hard? connection drops. Someone looks at me cross-eyed, connection drops. Barometric pressure isn't perfect?...
View ArticleLosing Sync in MidMO
Since last Friday (June 7) until the "issue" was resolved sometime before noon today (without any CenturyLink service tech coming inside my house to "test" my computers/modem/routers/switches), we had...
View Article[Embarq] Customer Support-Gone to Pot
This is a whole new level of low for Centurlink customer support. Every summer, from about May-June until about August I will repeatedly lose sync during the day---during the night, my connection is...
View ArticleCenturylink CONSTANTLY cutting out
Hello all, I"m truly sorry for this long novel and thank you for your time in advance.... I am having some major issues with CL and I hope that someone here has a solution. We have the CL C1000A, I...
View ArticleLow Download Speeds/Normal Ping Times
I'm not sure what this is - ping times remain stable and quite good, but speeds have been hovering in the 0.5-0.8mbps range for long periods of time - 6:30pm-11:00pm last night, and 10:30am-present...
View Article[Prism TV] Cropped Sports Channels
I'm in southwest Florida so Sun Sports and FSNFL2 are viewable in SD and HD formats. If I watch a game on the SD channels the picture is cropped so that I cannot see the logo or the score boxes in...
View ArticleSwitch to VDSL Bend, OR
CL is switching our area to VDSL. We were previously limited to 7 MBps with ADSL. As part of the switch they informed me my connect speed would be reduced to 1.5 MBps until the new network is tuned. My...
View Article[Qwest] Internet Cost Recovery Fee
Anyone notice this on their latest CL bill? I didn't have it before and I think it's BS. Raising prices in itself doesn't bother me. What bothers me is when companies try to sneak in additional costs...
View Article