Text below originally sent to Warthunder developers; ran Dxdiag, clog files, and a trace. The trace found the issue as a time-out problem when trying to reach the Chicago pathway on Hop 7and 8. So, an ISP issue. The game is based in Russia. TRACE Attached. ISP is CenturyLink and their support was clueless.
"Hello, For some reason, and within the last 2 months, I cannot get into the game until it is well underway. If I enter the Realistic gameplay or arcade it is very slow to load. I am running a Dell Alienware gaming laptop. I have a new Century Link Zyxel C3000 modem and Netgear Nighthawk 8000 3-band router. My internet speed is 100 bps. My firewall is set to allow Warthunder to run in-coming and out-going. I have disabled all programs and apps running in the background. I do not use any customs in my game
The issue appears when the map I am playing on is shown; within 30 seconds the map appears (which is slow. It then takes quite a long time to leave the game map and get to my base where the tanks are shown so I can choose one. Usually 1 minute. By that time, the game is in full play and I have lost any advantage. Once I am in, game play is fine. Any ideas on how I can further tweak to enter games on time?" Thanks, Mike
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[CenturyTel] Cannot connect to online game in time to play from beginning.
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Troy, MO Fiber Deployment?
There are a few directional drilling companies in town putting in plastic conduit on nearly every street. Spectrum has gigabit available nearly everywhere in town but it is hard to find CenturyLink offering anything above 10/768k. My house on Main St near the center of town has 1.5Mbps down as the highest speed offered through CenturyLink.
We already have natural gas everywhere, so I'm wondering if this is CenturyLink bringing fiber to the area? Anyway to confirm that, or just find a tech around town sometime?
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Modem setup issues, need help with new 100/50 fiber install . . .
Back in March I had Gigabit installed. Since I have been beta testing all kinds of hardware with no issues. Today my neighbors got the 100/50 Fiber and I tried to use their modem, an Amped Wireless R20000G that has VLAN Tagged 201 capability with the PPPoE login. But no matter what, it just wouldn't sync. I grabbed two that I have successfully used on my service and they wouldn't sync either. So I told the tech to get their modem, it was still on the bill so, and it sync'd right up. And he had no idea what he was doing. The install was a hit and run. He really didn't want to do any more than he had to. My install was a dream and the Tech was armed with a laptop to check the speed. All this guy did was make sure all the lights came on. No speed check. Also my connection to the ONT is on port 1. He set up theirs on port 2. I asked what that was all about? He didn't know. So now they are up and running the CL C3000Z. I looked around inside and I didn't see anything set any different than my C3000A or any of my others.
All I want to do is use their Amped Wireless R20000G Router.
Is there a modem requirement or setting for the 100/50 service that is different from the Gigabit to connect to CL?
Any assistance will be greatly appreciated.
Thank you . . .
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[CenturyTel] data caps
does century link have data caps on the res side of things I am getting mixed answers I have a res account.
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[Qwest] Future Fiber Interactive Map
Hello everyone,
I don't know if this has been posted already or not but today I got a targeted ad on my facebook feed with the title "CenturyLink fiber is coming to your neighborhood!". I assumed it was generic ad since I live in a house built in 1959*, but the ad took me to https://www.centurylink.com/fiber/plans-and-pricing/phoenix-arizona/ .
After zooming in on the map, my neighborhood (35th Ave & Glendale) is definitely highlighted. I saw team fishel trucks a few days ago, along the main road, but didn't think much of it. Link might work for other cities too
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[Qwest] CenturyLink Notice of change in static IP
Last week I was sent a notice that the static ip I've had for over 8 years was changing due to some equipment upgrade they are making. Since I'm not renting a CL modem\router I've contacted CL technical support several times to see what changes they are making to verify my ADSL modem will still work. Seems nobody will tell me what the equipment upgrade they are making on their end will be or if they are changing to VDSL or vectoring. If anyone is familiar with this upgrade holler back.
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[CenturyTel] Landline issue
My Mom has a landline phone with CenturyTel when I call her it rings once and goes to a busy signal? Stated last week.
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Would a bonded pair solve this issue?
I have been having problems with CL service on and off for a few months. A field tech finally narrowed down that my low SNR and high number of CRC errors and modem retrains is likely a problem with the wiring at my apartment complex. He said my modem was fine (C1000A) for a connection speed of 40 Mbps, and speed tests usually show me 37 Mbps, which is what I should expect. The instability is most likely a wiring issue.
Where I live, CL sends their service to the main office, then afterwards there are copper cables that go from the office to the individual buildings. So, connections for CL are made first in the office but then travel through these lines, and my building is 200 - 300 feet away. A repairperson with CL said he could tell the problem was not at the office because there was a strong SNR there (something like 20 db). He also tested the wiring in the building from the outside to my wall jack, and no issues there. After he swapped a copper line at the office that was available coming to my building, the SNR at my modem indicated an improvement (16 db). But what happened twice now is a couple weeks after the repair tech leaves I'm watching the SNR slip. Right now downstream SNR is only 6 dB. But the service is up and running.
So, the problem is possible degraded wiring. However, there are unused phone lines coming to this building. I was already swapped twice, and as I said the signal is good after a repairperson leaves but over time the SNR starts slipping, as it is now. Should I ask the phone line company to use two of these available phone lines to create a "bonded pair" so that hopefully the problem goes away, or is there more to creating a bonded pair than just using two phone lines instead of only one?
I can get the management here to call the phone line company again to make a change to my connection, but I doubt they'll agree to dig up the lines and install new wiring.
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Will my res dynamic IP assignment always come from the same block?
I have residential DSL, dynamic IP. I live in rural Oregon.
If I reboot my DSL modem, I get a new IP. The link is always to a CL server in Portland, a few hundred miles away.
My IP today is 75.164.13x.xxx. According to quickie search:
NetHandle: NET-75-160-0-0-1
OrgID: CCL-534
Parent: NET-75-0-0-0-0
NetName: CENTURYLINK-LEGACY-QWEST-INET-124
NetRange: 75.160.0.0 - 75.175.255.255
I have a website. My host service allows me to whitelist an IP range and lock all other IP's out of backend access. This would be good for site security.
Soo, my question is this: will my CL dynamic IP always come from the 75.160 to 75.175 range, or does CL operate other IP blocks in my region?
Based on my proximity to Portland OR and Boise ID, can the IP range be narrowed down even smaller?
Thanks.
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[CenturyTel] Centurylink Bonded DSL and Zyxel C3000Z streaming issues
Recently moved from Centurylink fiber territory to a strictly, last-mile copper served area in Denver. I really enjoyed the fiber speeds/service I had at the former location and was worried about getting any kind of similar service at my new location. My choices at the new location were only two and they were Comcast (Xfinity) cable modem or bonded DSL from CL. I decided to stay with CL since I had no complaints about the physical service, itself, and ordered their bonded DSL. A slight downgrade in speed as I went from 100M Down on fiber to 60M down on bonded DSL. No biggie even though I am a cord cutter and stream everything. It should still all work fine since it is only just me in the house.
Well CL said I could keep my Zyxel C3000Z box since it takes both Ethernet and DSL on the WAN side. Great! The only problem after I started using the bonded DSL service is that my streaming services like Sling really ended up buffering and cutting out way too much. It was painful to watch that service, most of the time. Amazon Prime Movies and Netflix, not so much but still there were times where I they would buffer or drop out, too. I had to do something! Most would fire off a call to their service provider and go through hours on the phone with several tiers of troubleshooting. I knew this was going to happen so rather than painfully describe to a first, second and third-level wonk that yes, I did reboot the router, yes, I do have all green lights, yes, my physical layer 1 and 2 look good on the DSL service side. You see, I have worked for many a telco installing, designing and engineering many a DSL network from the core to the transport, to the edge DSLAM and finally to the last mile. So my physical service was solid! Trying to describe to a telco that their modem/gateway box is the problem was going to be another issue, entirely. I just did not want to have to go through that.
Since there are not many choices for retail boxes that will accept a bonded DSL connection on the WAN side, I had to find a way to minimize the Zyxel C3000Z box's role in ultimately giving me access to the internet. It was just quite clearly not up to the task for streaming. I'm assuming one of the issues is the processor in the box is not very powerful to handle the demanding WiFi scheduling/WMM prioritization needs for streaming services and bond two DSL lines at the same time. I had noticed that I was even getting less frequent buffering issues when the box was attached to CL's fiber network, previously, but it wasn't as annoying as it is now, on DSL.
So I decided to switch the C3000Z into transparent bridging mode and see if it would still bond the DSL lines but leave the routing and WiFi to another more powerful box behind it. After connecting a new WiFi router with a bigger processor and one that I generally have more confidence in to the LAN side of the C3000Z, I set up the new box with all of CL's PPPoE info on the WAN side and viola, it connected to the internet. A speed test confirmed I was still getting my 60M down so the bonding was still taking place.
Keep in mind that when you set your C3000Z into transparent bridging mode, you also have to set the transport to "Untagged". The new box will will be where you "Tag" the transport or set the VLAN of the PPPoE connection to whatever it should be. In my case it was VLAN 201. Plus there is the usual entries for PPP username and password which you can either get from your C3000Z or your service provider. This is provided that your new WiFi router box actually has a choice to set up PPPoE WAN connections.
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[CenturyTel] IPV6 support
does centurylink support IPV6 duel stack ? If not what version do they suppport?
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Home Phone activated in minutes
Hello,
So my friend was looking into adding a home phone at one point and the CS rep told him that it can be activated within minutes. He already has internet but is this really possible for them to set it up that fast? I dont think so but i was just curious.
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Just installed CL fiber 1g in Denver area dwnld speed typ. 250mbs
Just got CL 1g fiber. Best download speed so far is about 250mbs. Is this normal? CenturyLink supplied zyxel c3000z supplied modem/WiFi box. This morning tested 79mbs down. Rebooted and it tested 260mbs. Speed test.com. Is this normal?
Todd Littleton CO
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Gig fiber pricing out the door
I was wondering if anybody who has recently had gig fiber installed can answer some questions.
The biggest one is pricing. $65 a month is very tempting, but are there any fees that they tack on to that? I know telcos are notorious for slapping fees at the end making it less of a bargain than advertised.
Second, do they offer a modem without Wifi? I would prefer to use my own router that I have setup in the house and don't want to have to use bridge or DMZ mode to bypass it.
Third, is it equal to or more reliable than Cox? I've had my horror stories with CL's former companies but that was with old copper lines. Will the fiber be any better. Being with Cox for over 14 years in multiple locations in the Valley has made me feel comfortable but I'm tired of the constant rate hikes and the fact that the drowned Google in litigation that they bailed on Phoenix and Tempe.
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How to Get Developer/CenturyLink to Bring Fiber into New Community
So I'm in the early stages of a new build with Richmond American in the Dove Mountain/Boulder Pass community in Marana, AZ. CenturyLink is already up there, running 1Gig Fiber to all of the homes in the surrounding developments. For some oddball reason CenturyLink does not have any pedestals setup in this Richmond American development. My construction superintendent says CenturyLink hasn't run any lines from the front of the community down to the lots. Who or where should I go to get some more traction with having them install? It seems like such a miss to build out this new community without this infrastructure in place, considering everyone else in that side of town is already running fiber?
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Help getting Fiber
Good evening everyone! I moved to a brand new neighborhood about a year and a half ago. The whole community that I live at (except for my street for some odd reason) has gigabit fiber readily available, even as they were building houses on the other streets. When I moved, I was excited to order the service. I ordered the service online shortly after moving and my address shows that it qualifies for gigabit speed internet. About a week and some change later, the tech came through but informed me that it wasn't available on my street just yet.
A few weeks later (towards the end of 2017) I saw some trucks roll through my street carrying a thick orange cable (I'm assuming it's the conduit?) and saw people placing orange flags and digging through people's yards. They got halfway through my street but for some reason stopped. I tried ordering service twice last year, however when the techs come out they still tell me that "it's coming" and that the fiber is only "two houses down". They did install a gray box on the side of my house (I'm also assuming it's the Optical Terminator) the last time they came through late last year though, which gives me some hope.
Fast forward to Feb. 2019 and for some reason, they still haven't even made a dent to finishing rolling out the fiber, however all of the houses on my street have been finished being built a couple of months ago. I attached some pictures that I took back in April of 2018 that shows the equipment they have placed. The equipment has been sitting like this on my street for almost a year now, untouched.
Is there someone that I can contact to see what's going on with the rollout and why it still hasn't been completed and possibly get an ETA? I appreciate any help that you guys can give me! I would love to take advantage of the $65 gig promotion they have going on right now.
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C2000T Modem bootup issue
I have a buyer for my C2000T that I don't use, but I want to check it before I ship it. I'm running into this: the power light and DSL2 are lit green and no other lights, or the power will flash green alternating with the 4 Ethernet lights (one will be on and the other off, and then switch). Tried resetting it a couple times (power reset and reset button). I don't have DSL anymore so I can't plug it in to that.
Is this a normal thing or is the modem bricked?
Thoughts? Suggestions? Funny jokes?
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[CenturyTel] A month for install?..
On September 3rd I called CenturyLink to arrange an install for High Speed Internet (only) at our vacation home in Warren County MO. I would consider the area semi rural, but the cabins are wired for CL service. Their web site indicated our address will support 3M DSL service. Not fast, but serviceable for what I need.
I arranged for a self install and opted to lease CL equipment to speed up the install, eliminate a truck roll and to minimize any hardware compatibility issues, at least initially. I plan to purchase my own equipment once service is up and stable.
I was told the service would be turned on Oct 8th (!!!), and the equipment would be shipped to my primary residence. Is this a typical schedule for service for CenturyLink?
When I questioned them for an explanation for the long delay, I was told they are backed up because all the installers have been sent to the east coast to help with The Dorian Hurricane recovery. Even though this is a self install, a tech still would need to do something “at the pole”. Never mind the lines appear to be all underground.
The timing just doesn’t seem right for the product. I would have expected two or three days for the modem/router to be shipped to me, and the service activated at the office ... maybe a week at most. What have others experienced with a recent install? Has Dorian impacted CL service to this extent or are my expectations just that far off the mark.
Thanks in advance for your comments.
Steve
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I was told i need home phone to continue service
So I have had CenturyLink 10Mbps internet only without home phone since 2015, and within the past 3 weeks, the modem has been syncing at less than 1Mbps, so I called CenturyLink and they sent a tech out. I was told that the reason that my modem is syncing at such a low speed is that I don't have POTS. After that I had a different tech out who told me the same thing. why is this?
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CL speed tests unable to keep up with 1Gbps service (Phoenix, AZ)
I cut over to 1Gbps fiber a few weeks back. When the tech installed the service, their internal speed test showed 900Mbps+ bi-directional. Later, when I attempted to run my own speed tests against CL's public-facing speed test servers, I could never exceed 500Mbps down (sometimes no more than 250Mbps) while upload was consistently around 900Mbps. Several 3rd party test servers could hit 900Mbps+ bi-directional. Multiple, simultaneous speed tests to the CL servers showed a predicable decrease in performance per test, i.e. 2x tests @ 250Mbps vs. 1x test @ 500Mbps.
I contacted CL and was informed that it's a known issue and was being worked on. There is no ETA on when their speed test servers will be able to handle 1Gbps customers. I was unable to get any additional detail despite multiple attempts.
My only concern is that the "official," on-net means to validate performance doesn't work for a segment of their customers.
At any rate, I thought it might be useful to post in case someone else stumbles on the same issue. If anyone out there is "in the know," I'd love to hear a little more detail.
EDIT: This is my experience in Phoenix, AZ. It may be different market-to-market. Edited topic to reflect.
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