How to return modem for credit in store
I just got service and switched to my own router. I want to take the leased router to a Centurylink store so that I don't get charged $10 a month for the rental. How do I do this and what sort of...
View ArticlePay as you go, no credit check needed
I see on the centurylink page "pay as you go, no credit check". https://www.centurylink.com/home/internet/cx/ I looked at my CreditKarma and see a hard credit inquiry from CenturyLink so this statement...
View ArticleActiontec C1000A fiirmware CAC004-31.30L.95
I just noticed that my Actiontec C1000A modem has a firmware update--CAC004-31.30L.95 (from CAC003-31.30L.86 in Feb 2016). I have no idea exactly when this was released or what was changed.
View Article[CenturyTel] Does CTL offer 60/20 or 80/20 on VDSL2?
I currently have 40/20 VDSL bonded internet. I know my upload speed is maxed out as each line is only capable of 12 mb. According to my line stats, each download line is capable of 65 mb each. I have...
View ArticleReview of stats and errors
What do you all think of the following. One of the lines is near perfect and no errors. the DS1 line stays mostly at max speed but occasionally changes diown to 35mbit's but goes up to where it should...
View Article[Qwest] FTTH gigabit internet slow down
I have been experiencing in the evening times after 5 or 6 sometimes 7pm slow downs in download speed to around 4mbps when I am paying for 1,000mbps for download as well as upload. Yes I am sure I have...
View ArticleSE Indiana
Very disappointed, paying for the maximum offered in my area 6MB/1MB, but constantly seeing the connection speed above.
View Article[Qwest] Frustration with PPPoE layer and tech support that doesn't get it
Refraining from a long diatribe about PPPoE, I'll just say that adding a dial-up era session layer over a modern, nailed-up connection technology is... stupid. MOST, if not all, of my problems with my...
View ArticleMy experience upgrading internet with CenturyLink 4Q 2017
This is a very long post, but I am a novice at this stuff and this website helped me out once when I was in a jam so I've come back to maybe help other newbies who can benefit from any part of my...
View ArticleYour account is currently in Pending status. (service is working)
I've had internet service with Centurylink for days now. When I log in to my account I see: Your account is currently in Pending status. Is this normal or will this message with the red explanation...
View ArticleAll adjacent homes qualify for gig fiber, not me. Who do I call?
I live in a close-in NE Portland neighborhood where CenturyLink offers 1-Gig FTTH service. I've confirmed that fiber is available here with more than a couple neighbors, a CL retail sales rep, CL...
View Article[CenturyTel] Anyway to Find out about Current Infrastructure Upgrades
CL contractors have been placing new lines underground, new boxes and access boxes on the highway I live on. We have a max speed of 5 Mbps now and anxious to find out if the work is actually an upgrade...
View ArticleCenturylink Blocking CloudFlare 1.1.1.1 DNS?
1.1.1.1 no longer works in Colorado Springs on Centurylinks FTTH. Any particular reason for this? Like is it being blocked intentionally or?
View ArticleLong distance to DSLAM - options?
I just moved and CenturyLink (legacy Qwest) is currently the only option at my new house. After a little confusion from the tech (the house has the NID in the basement and it is not visible from the...
View Articleis DSL finally coming to our rural area?
Looks like CenturyLink dropped off some gear a few houses down the road. One box with a power meter and another that looks nicely ventilated... Are we finally getting DSL? Any details the knowledgeable...
View ArticleRe: Temp disconnect for DMCA, why just WiFi?
I'm experiencing a 24-hour service disconnect for the 5th DMCA violation. (This is before I discovered the Kill-Switch.) I use uTorrent. This raises a few technical questions? 1. Why does this affect...
View ArticleNew Prism order
For Grins and Giggles, I decided to see if I could still order Prism. To confirm, yes, I was able to. They're still requiring tech installs for my area which is highly unnecessary in my opinion, but...
View Article[CenturyTel] 100Mb available 700' away, not able to 'Backhaul'?
Hello, I'm in central MN. I was on a 5Mb plan and getting 3.5Mb until they buried new cable last year right past my house. Then I was receiving 7.3Mb. I inquired if faster was available and was told...
View ArticleQuestions about 100Mbps service
I have had 40/20 DSL service with Centurylink for the past 4 years. I periodically check my address to see if faster speeds are available and I now see that my address qualifies for 100Mbps service. I...
View ArticleUpgrading from 40/20 to 80/40
Hey guys, my promotional pricing on 40/20 ran out and bumped me to $55/mo, and it appears for the same price I can do 80/40, and I just wanted to ask a few technical questions: 1) AFAIK I'm on VDSL2...
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