I have had 40/20 DSL service with Centurylink for the past 4 years. I periodically check my address to see if faster speeds are available and I now see that my address qualifies for 100Mbps service.
I called and spoke to a representative and was advised that it would be 100Mbps down/50Mbps up for $75. I currently have a Technicolor C1100T DSL Modem, but was advised that this is not compatible with 100Mbps service and I would need to purchase one for $150.
The rep I spoke with put me on hold several times and I am not confident that I received correct information.
Does the 100Mbps service really have a 50Mbps upload speed?
Is the price $75/month? I'm pretty sure that I saw it listed as $60 or $65/month.
Do I need a new modem and is $150 the correct price for it? I purchased a new modem less than 1 year ago from Centurylink for $99.
Do I need to pay for an installation fee?
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