How long does it take to get faster service after DSLAM installed?
About 3 months ago, Centurylink installed several DSLAM's in my area for a CAF project to increase internet speeds in my area. They have been working on the boxes occasionally and today they were...
View Article[Qwest] Return of poor Netflix performance from CenturyLink
Even though Netflix effectively paid CenturyLink for good bandwidth, during the last few weeks I'm getting frequent pauses/buffering in Minneapolis on a 12Mbps connection. Is there a "known" issue that...
View ArticleGoodbye and Good Riddance CenturyLink!
I've been a captive Embarq/CenturyLink DSL customer since 2007. Since that time, I've endured countless outages, bandwidth exhausts, evening high latency, and a multitude of billing issues (I know I'm...
View ArticleAny e-mails/numbers to contact about a line upgrade?
I have CL in my neighborhood, but like others the line going to my house only offers up to 1.5Mbps... Is there a way to contact CL directly and ask if they can look in to at least double checking if...
View ArticleMy experience upgrading internet with CenturyLink 4Q 2017
This is a very long post, but I am a novice at this stuff and this website helped me out once when I was in a jam so I've come back to maybe help other newbies who can benefit from any part of my...
View Article12Mbps DSL Modem w/ new service
According to the century link website my address qualifies for 12Mpbs. They offer to sell a “mystery” modem for $100. Can anyone offer a guess what model they would likely send? Is there a more future...
View ArticleCL Hell
I am pretty upset with the quality of internet service I have receives so far, and the ability to find the problem and fix it. I was suppose to have service on the 19th, No Service, they tried it...
View ArticleDid anyone else bill just increase by 5 dollars?
I just found this buried in my last months statement. Our goal at CenturyLink is to provide you with the best possible service and timely information regarding changes that impact your account....
View ArticleHelp requested for an odd C2100T wifi issue and error logs
Hi everyone - We've been a CenturyLink DSL customer for many years. About 1 month ago, our C1000Z died and Centurylink replaced it with a Technicolor C2100T. I truly appreciate the help. WIFI Issue I...
View ArticleUGGG! FEC Errors up the wazzoo
CL 40M service, single pair. The service has been rock solid for months. NID box was replaced a few months ago, as part of the house being re-sided. Brand new single drop from NID to 1100Z modem. This...
View Article[Qwest] Centurylink upgrading Des Moines market
Centurylink is upgrading parts of the Des Moines market with GPON fiber to the home. They are running fiber on power poles in neighborhoods with ariel lines.
View ArticleNV - 1Gb Fiber Speed Test Results
Current speed test results in Las Vegas using CL 1Gb Fiber service: 1. DSL Reports speed test: 621 Down, 966 Up 2. Google Fiber speed test (Los Angeles): 622 Down, 926 Up 3. Speedtest.net speed test...
View ArticleDSL Lease Time
How often should I expect my public IP lease to change? I've set my CL modem to bridging, and using an Asus RT-AC68 router for PPoE to allow some port forwarding and VPN access to the inside devices....
View ArticleLoss of Net Neutrality: CenturyLink Already Screwing Customers
Net Neutrality is over, so the Internet as CenturyLink customers once knew it is also over... And where is CenturyLink starting? Use of torrent networks, which they are first going to scare customers...
View ArticleCan CenturyLink Tech and Customer Service be any worse?
It's my goal to spread this experience around the net, and although replete with details, it could be categorized as a rant. Mods can determine if this appropriate. ============ Total Fail. Man, I wish...
View ArticleBitter Cold Temps and FEC errors
Why do bitterly cold temps cause modems to get more FEC errors??
View Article[CenturyTel] FTP uploads fail
I am having a problem uploading large files to Web.Com. It started a while ago with very big files, now anything over about 30k fails. Web.Com says it is not on their end. It fails on all of my PCs...
View ArticleThe reality of Centurylink
I read these forums daily, been a customer over 40 years. From Carolina Telephone, Sprint, Embarq, now Centurylink. We've gone for multiple Pots lines, to residential DSL, to business DSL, now to...
View ArticleNOOB Question! Please be patient
Hey, guys. Thanks in advance for your help. I have a dying Centurylink Zyxel modem and am getting a new one from them. My dad asked if I owned it, but I'm leasing it. It occurred to me I could buy one...
View ArticleNeed rec for a Modem
Am moving soon to an area where internet is only supplied by CL. Their current DSL is 1.5M (it's an island, it's very rural). Folks on the island tell me that fiber is being installed - yet no one at...
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