I have been diligent about calling in monthly since the CL Loyalty Department offered me 40MB service at no extra cost and threw in a free modem in late January. I found out that I was a smidgen too far to get the regular 40MB service, but that if additional capacity became available through pair bonding, I would receive it.
Tickled to find that at my call in today, I am going to get it on Thursday!
Thanks to Taz and Brad152 for their help in getting me to speak the right lingo and get this faster speed.
I'll probably have to fight the loyal department again in 6 months to keep the discounts, but I will hit them head on once again. It's just a shame you have to work so hard to get something that shouldn't be difficult to get in the first place!
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