I have CL Fiber. Have had it for about a year and lately I am running into this issue that is quite annoying. I have tried 2 routers just to make sure its nothing on my end. One router was a Netgear Xr500 and the other a Ubiquiti Amplifihd. Basically what happens is, I will be browsing the web/playing a game and then I cant access anything. The webpage will come up with the Internet not connected page. I look at my router and it says my WAN connection is down/No Ip address.
I go into the logs and it always says DHCP Renew. This sometimes happens several times a day. When we first moved into the house I remember the Tech replacing the ONT with a newer one. Im almost at the point where I am going to cancel my service, because I call in and get the "must be your equipment" since Im not using theirs.
I have an option to go to Suddenlink but I really like my Fiber service, low latency nice upload etc. Anyone have a similar problem? How did you get it fixed. I am wondering if its a possibility that this ONT has gone bad. The power company that is here has spikes that cause the power to go out for 10-15 secs then back on. The ONT does have a battery backup in the garage but the Battery inside is no good so its dcd. The tech said he didnt have any for my model and removed it. So basically the ont is just getting power and thats it.
What do I need to do? Anyway I can pull any logs from the ONT?
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