Hi All:
I am having a download speed issue on my CL 1 Gb WAN connection. I have a Netgear R7800 route directly connected to the ONT and my PC. I used to get about 900 download and 940 upload. I use the client Speedtest to QTS Data Center which always tested at about 900. However, for the past month or so, the max download I can get is between 70-100 Mbps, while uploads test at about 900 Mbps. Latency is between 2-3 MS. VLAN Tagging is set to 201, priority 0. Speeds are the same in Safe Mode.
I am running Voxel’s latest firmware and QOS and Traffic Meter are turned off. According to the CL Internet Support website, my data line has no problems. Am on Win7 Pro. The LAN side tests perfectly for my 1 Gb Ethernet speed. When the ONT was installed the installer used Cat 5e cable. Would that make any difference? I also have tried changing the cable from my router to PC with no change.
Before talking to CL Support, anybody have any suggestions as to how to diagnose/resolve the problem?
Thanks so much,
P.
↧