Hi,
I've connected my modem directly to my NID. When connected in the house, I got a ridiculous amount of CRC errors (15,000 per 30 minutes to 10 per 30 minutes). Since connected to the NID (a little over 24 hours) it's reduced dramatically, but I've racked up about 8,000. It wasn't all at once. Sometimes it would have 2 in 30 minutes, sometimes 500. I have a technician come out in 2 days. What can I ask him to do to fix the problem? I've had techs come that always failed to find a problem. Or perhaps this amount of CRC errors is okay? I'd rather have 0, it would make me feel much better.
I'm thinking of asking him to test the line, replace the NID and replace my port at the DSLAM. Does that sound necessary? Does that sound ridiculous?
This is from the modem:
DSL Status
DSL Downstream: 11.535 Mbps
DSL Upstream: 0.879 Mbps
DSL Line Status: POOR
DSL Link
Link Statistic Status
Broadband Mode Setting: Auto Select
Broadband Mode Detected: ADSL2+
DSL Link Uptime 1 Days, 01H:01M:15S
Retrains: 0
Retrains in Last 24 Hours: 0
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 0
Loss of Margin Link Failure: 0
Link Train Errors: 0
Unavailable Seconds 1924
Estimated Loop Length: 8880 feet
Uncanceled Echo: 0 dB
Transport Mode: ATM
Path Parameter: 8/35
Priority: UBR Without PCR
Service Type ATM - LLC Bridged
DSL Power
Levels Downstream Upstream
SNR: 9 dB 11 dB
Attenuation: 37 dB 19 dB
Power: 0 dBm 12 dBm
DSL Transport
Transport Downstream Upstream
Packets: 14115776 10430547
Error Packets: 0 0
Average Usage per Minute: 103.661 Mbps 8.668 Mbps
24 Hour Usage: 150196.224 Mbits 12396.445 Mbits
Total Usage: 155595.445 Mbits 13011.071 Mbits
30 Minute Discarded: 0 0
DSL Channel
Channel Near End Far End
Channel Type: Fastpath Fastpath
CRC Errors: 8506 99
30 Minute CRC: 6 0
RS FEC: 0 0
30 Minute FEC: 0 0
Any advice is appreciated.
I'd also like to note that I'm planning on addressing the errors coming from inside the house. Planning on replacing the wire.
↧