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Trying to use 3rd Party router on Prism Gigabit

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Hi guys! Joined the forum just so I could seek help. Recently got fiber installed and wanted to my own router. RT-AC68U. Using the many tutorials here, I thought all would go well. Nothing seems to be working for me. I first switched the router to use PPPoE. I called CenturyLink to get those credentials, and those do not seem to authenticate at all. I did notice that the C2100z they provided used IPoE. I then tried following a different tutorial where you just need to plug in the Ethernet from the ONT and set up VLAN tagging. Still no luck. I am going crazy here trying to figure out what is going on. My questions to you guys is... 1.) Did they provide me with the wrong PPPoE credentials? I notice a lot of people saying theirs ends in @qwest.net. Support told me this was not needed. 2.) Because I have prism TV and it uses IPoE, do I need to do anything different? Thank You for all suggestions and help. This is really making me lose my mind!

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