Our modem indicates that it's receiving 9+ mbps coming in but when speed test is run on isolated pc(s) we only get .7 mbps download speed. I have had many conversations with Centurylink tech support even with Microsoft tech support & no one yet has been able to identify the problem. We have a new modem and I've even tried an additional new modem with the same results. We have a new Belkin ethernet cable & running Windows 10 with Malwarebytes & Vipre antivirus installed. We turned off "Updates from more than one place". For a while there were errors building in the modem and apparently they've done some things (switched port, new jumpers, splitters etc.) to solve that. Centurylink rep insisted last night that one of our devices must be causing this. I've isolated two different pc's (and turned off wifi) and still no success.
I would appreciate any advice or direction in order to get the full capacity that is available.
Thanks,
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Unable to access Modem input speed
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Woooo 100 mbps CenturyLink
Only $123.99 not including taxes and fees.
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Problems with CL and YouTube, Wildly Fluctuating Download Speed.
So I just signed up for CL and have had them for about 4 days now. I'll start with saying this: the customer service is a joke. I have had bad experiences with TelCos in the past but CL took it to a whole new level. I was supposed to have braided wire installed and ready to go when I moved in. Tech never came. They were able to get out today and turned out I wasn't even sent the right modem, luckily the office had sent a spare (C2000T). I was never told that there was a $60 install fee, which they waived luckily, but it took 3 departments and an hour to get it as well as the price of the service fixed.
Anyway, with the standard service I was paying for 40/5 and getting 25/5. Not happy. The new braided connection seemed good at first, but when everyone started coming home this afternoon I guess things got a little crowded and I saw speeds anywhere from 15 to 36Mbps. The upload was a constant 16-18Mbps however (paying for 40/20). There also seems to be a big issue with buffering and YouTube with CL. My previous ISP (Charter) never had any issues with YT, however it seems I'm not alone and this is common with CL. I'm not even going crazy and trying to stream 4K video; it'll sit there and buffer while playing 360p. Sometimes it just stops buffering and I'll have to start the stream over again. And better hope that no one tries to do anything on the same network, because even something as simple as checking email interrupts the stream. Is there anything that can be done to fix this? I'm about ready to take all this equipment back and cancel it while I have 30 days and just got with the local Cable Co, but I haven't heard great things about them either.
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[CenturyTel] New ADS2+ Bonded Service - Line Loop lengths 1.5x different?
I just upgraded and one of the lines (my original I'm sure) looks good, but the second has a much longer loop and of course way less bandwidth. Shouldn't they be much closer in length?
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[Embarq] location for faster DSL speed
Were I live they just built new condos and Centurylink laid new fiber to that location and they can get prism with 1 gig service . On the other side of the street are three Condos/Town house's with a total of over a thousand people living and all we can get is 3meg services . Why doesn't Century link extend the fiber there Fiber loop to services all there condo complex's instead of just the one with only 70 people .Does not make since to me form a money making stand point
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How to almost use any router with CenturyLink's 1 Gig Internet!
So I have CenturyLink's 1 gigabit Internet. One of the biggest complaints I've seen around the Internet over the last year or so is that it's really difficult to use the router of your choice with their service.
CenturyLink provides some pretty awful equipment with their gigabit Internet service. Wireless-N router. Seriously?
The 2 biggest problems I see are the VLAN 201 issue where CL requires you to put a VLAN 201 on the Internet/WAN port of our router. A lot of consumer routers don't support this, or you have to flash custom firmware, etc. And the 2nd biggest problem is consumer routers not being able to download up to the full gigabit speed. Some routers cap out at 300Mbps - 500Mbps.
I FINALLY HAVE FOUND THE SOLUTION! Between the 2 problems mentioned above, my steps below completely solve th VLAN 201 issue.
Now I'm not a networking person, so maybe this seems pretty obvious to some of you. However, over my last year of research, I have not seen this mentioned anywhere on the Internet. I finally found this info on DD-WRT forum website by someone who goes by the username "JAMESMTL." He suggested to a user "why don't you just buy a managed switch and create a VLAN 201 on it."
I seriously thought to myself, "is that all it takes to finally fix this VLAN 201 issue once and for all?" Absolutely!
So here's the switch I bought off of Amazon "NETGEAR ProSAFE GS105Ev2 5-Port Gigabit Web Managed (Plus) Switch (GS105Ev2)" I got it for roughly $40.
Once I got the switch in the mail, it was pretty much just configuring the switch with VLANs 201 on ports 1 and 2. This way the managed switch handles the VLAN 201 issue and then you can almost use any router you want with your CenturyLink service!
Keep in mind, I think you will still have to have a pretty new and kick-butt router, because the router needs to have decent hardware so it can download almost gigabit speeds. I think it's called "NAT acceleration?" From what I've leared online over the last year or so, some routers write their firmware to take advance of this. It's a mixture of hardware/software. If you're going to try and use an old router from a couple years ago, you may run into the 2nd biggest problem I've mentioned above. Your router may cap out download speeds of 300Mbps - 500Mbps.
2 routers I have tested behind my managed switch, are Asus AC3100 and the Netgear Orbi that just came out last month. Both routers performed excellent in speed tests! I was able to achieve 900+Mbps.
Now on to the good stuff! Configuring the Netgear ProSafe GS105Ev2!
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In a nutshell, this is essentially how your network is going to setup with the managed switch:
switch port 1 -> The ethernet cord going from your ONT box is to be plugged into port 1 on the managed switch.
switch port 2 -> The ethernet cord going from port 2 of the managed switch will plug into the WAN (or Internet) port on the back of your router.
switch port 3 -> The ethernet cord going from port 3 should plug into your computer's Ethernet port so you can access the switch's admin panel to configure it.
STEPS TO CONFIGURE THE SWITCH WITH VLAN 201:
So what you're going to do is open the Netgear Utility program to manage this switch.
1. Disable DHCP on the switch, as your router will be handling DHCP. You'll do this by clicking on 'IP Settings' after the utility program discovers your switch.
2. Make sure the switch is on the same subnet as your router. My default router's gateway is 192.168.1.1, therefore, after I disabled DHCP on the switch, the Netgear utility program assigned the switch an IP address of 192.168.1.15. Perfect! Now the Netgear switch is on the same IP subnet as my router. Apply the settings! Now it's time to go into the switch and configure it!
3. Click the VLAN tab in the Netgear configuration utility program.
4. Click on 802.1Q
5. Click on 'Advanced'
6. Enable Advanced 802.1Q
7. Create a VLAN ID with the value '201'
8. Now click on the 'VLAN Membership' link on the left-hand side.
9. In the 'VLAN Identifier' drop-down list, select 201
10. Click on the white box right below 01 port until the letter 'T' is displayed. (T stands for 'tagged.' Port 1 is going to be 201 Tagged.)
11. Click on the white box right below 02 port until the letter 'U' is displayed. (U stands for 'untagged.' Port 2 is going to be 201 Untagged.)
12. Click on the white boxes below the rest of the ports (ports 3, 4, and 5) until there is nothing displayed in the boxes.
13. Click 'Apply' to save your changes.
14. Finally, click 'port PVID' on the left-hand side.
15. Put a check-mark next to Port 01 and Port 02. Assign them both a PVID of 201. Click 'Apply' to save your changes.
16. Configure your home router with your CenturyLink's PPPoE credentials. You can get this info by calling CenturyLink if needed. However, most of us should have received this info from our technician when they installed our Internet. Once you do this, your Internet light on your router should turn green (or whatever color it turns to indicate it's receiving a good Internet connection!)
17. Now disconnect the ethernet cord going from port 3 of the switch to your computer. You now need to plug an ethernet cord into your desktop's LAN port and plug the other end into a port on the back of your router (your desktop needs Internet access after all!)
18. (Optional Step) If you want to be able to access the Netgear's admin panel later on in case you ever need to make changes, then plug an Ethernet cord into port 3 on the back of your managed switch, and plug the other end of ethernet cord into a free port on the back of your router.
REMINDER!: If you are using a router that does by chance allow you to set a VLAN 201 on the WAN/Internet port (like a lot of Asus routers) don't forget to go and remove that now! Your managed switch will be handling the VLAN 201 tagging from now on :-)
YOU'RE DONE! Your $30-40 managed switch is now configured with VLAN 201 so you can now use ANY router with your CenturyLink gigabit Internet (as long as the router supports PPPoE, which most do.)
I know this seems like a lengthy process, but it's actually not. I want to say I spent anywhere from 45 minutes - 1 hour tops! I'm not an expert, but I'm also not a novice.
If anyone has any questions, I'll be happy to answer!
So to wrap it up. What does this work-around provide? It will allow you to use the router of your choice with your CenturyLink gigabit Internet service. You don't have to worry about flashing custom firmwares to routers. You don't have to worry about finding a router that allows you to creat VLANs on the Internet/WAN port, etc. The Netgear managed switch takes care of this!
Hope this helps!
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CL Cannot Keep Circuit Up -- Outages on a Weekly Basis
Have moved to Zip Code 27312 and the only provider is CL. Unfortunately, we seem to be on oversubscribed equipment and we have an outage at least once every two weeks.
The last two outages (Red DSL lamp on Modem) the Customer Service has given us a technician 5+, 6+, 7+ days out from when we call. So, we have ZERO service and all of our network functionality is dead in the water.
We have placed a complaint with the FCC, CL claimed that the issues were temporary and now fixed.
Our circuit went out this time yesterday (1/11) at 4:00 PM--the soonest they claim a technician can come out is on 1/16 at 7:00 PM.
Does this seem normal for CL and their support of DSL.
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[Qwest] DSL Modem keeps retraining
I've been having trouble with my Centurylink DSL connection for the past few months and I've finally realized the problem was related to the modem frequently dropping the connection and retraining. It seems to retrain about 20 times in a 24 hour period.
I am using an ActionTec C1000A DSL Modem in transparent bridging mode with a UBNT EdgeRouter Lite.
I've called Centurylink a few times about the issue.
On the first call, I was informed that my line was over-provisioned and this was causing the the issue. I pay for 40Mbps down/20Mbps service and the line was provisioned to 45Mbps. They changed it to provision at 40Mbps. This did not fix the issue.
After a second call, I made an appointment for a technician to check the line. His checks on the line came back fine. However, his supervisor suggested that he have the load coils removed from the line. So, he called the Central Office and had them removed. He told me that if this didn't fix the problem, the problem was with my router. This did not fix the issue either.
So, I turn off transparent bridging mode on the DSL Modem and removed my router from my network. Of course, the problem is still happening and the problem is not with my router. (It's very frustrating that they always seem to blame the customer's equipment.)
I've called CL again and arranged to have another technician visit. The last guy seemed to be out of options. What do I tell this guy?
Below is a recent screen shot of my DSL Admin page and a few lines from the log. I can see now that my upload speed is only at 16.384Mbps. It was provisioned closer to 20Mbps previously.
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01/12/2017 08:08:33 PM System Event ICMPv6 RA: from host or unauthorized router 01/12/2017 08:18:44 PM System Event xt_TCPMSS: bad length (589 bytes) 01/12/2017 08:18:46 PM System Event xt_TCPMSS: bad length (589 bytes) 01/12/2017 08:18:47 PM System Event xt_TCPMSS: bad length (589 bytes) 01/12/2017 08:18:47 PM System Event xt_TCPMSS: bad length (589 bytes) 01/12/2017 08:18:47 PM System Event xt_TCPMSS: bad length (589 bytes) 01/12/2017 08:18:47 PM System Event xt_TCPMSS: bad length (589 bytes) 01/12/2017 10:21:46 PM System Event xt_TCPMSS: bad length (589 bytes) 01/13/2017 03:03:40 AM System Event Line 0: xDSL link down 01/13/2017 03:03:42 AM System Event Line 0: xDSL G.994 training 01/13/2017 03:03:45 AM dhcp6s[12207] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory 01/13/2017 03:03:45 AM dhcp6s[12207] act_load_binding: ifp->pool.pltime equal to 0! 01/13/2017 03:03:47 AM radvd[22904] poll error: Interrupted system call 01/13/2017 03:03:48 AM PPP Link Clear IP addresses. PPP connection DOWN. 01/13/2017 03:03:48 AM System Event Clear IP addresses. Connection DOWN. 01/13/2017 03:03:52 AM System Event Line 0: VDSL G.993 started 01/13/2017 03:04:07 AM System Event Line 0: VDSL G.993 channel analysis 01/13/2017 03:04:08 AM System Event Line 0: VDSL2 link up, Bearer 0, us=16384, ds=40127 01/13/2017 03:04:09 AM PPP Link PPP server detected. 01/13/2017 03:04:09 AM PPP Link PPP session established. 01/13/2017 03:04:09 AM PPP Link PPP LCP UP. 01/13/2017 03:04:09 AM System Event Received valid IP address from server. Connection UP. 01/13/2017 03:04:12 AM radvd[12372] poll error: Interrupted system call 01/13/2017 03:04:12 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 01/13/2017 03:04:13 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 01/13/2017 03:04:14 AM dhcp6s[12647] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory 01/13/2017 03:04:14 AM dhcp6s[12647] act_load_binding: ifp->pool.pltime equal to 0! 01/13/2017 03:04:31 AM radvd[12800] poll error: Interrupted system call 01/13/2017 03:04:32 AM dhcp6s[13908] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory 01/13/2017 03:04:32 AM dhcp6s[13908] act_load_binding: ifp->pool.pltime equal to 0! 01/13/2017 05:10:16 AM System Event ICMPv6 RA: from host or unauthorized router
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Zyxel C1100Z won't go into Transparent Bridge Mode
New to the forum. I have just upgraded to CL 25mg service via VDSL2. Service is working fine, however I can't get my C1100Z to "take" or "stay" in transparent bridge mode. I have followed this thread http://www.dslreports.com/forum/r30794998-Setting-the-ZyXEL-C1100Z-into-bridge-mode and this thread http://www.dslreports.com/forum/r30993024-Working-with-ZyXel-C1100Z-modem-bridge-transparent-mode.
When I change the ISP Protocol setting to transparent bridge in the Advanced Setup, WAN Settings and click apply I get the "please wait" and "saving settings" screens. However after the advanced setup screen returns the modem is still in "auto select" ISP Protocol instead of the "transparent bridge" I previously selected. The VLAN setting I have left in "untagged". I am connecting to the modem directly from my MacBook Pro via an ethernet cable. I appreciate anyone's insight.
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C2100t usb
Sorry if this is been asked a million times. Searched to no avail.
Does the USB on the back of this c2100t do anything? I'd love a network drive if possible.
Thanks all!
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[Qwest] Unable to reach modem status page.
This page does not send any data. How can I reach this page? Actiontec C1000A.
192.168.0.1/modemstatus_home.html
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Accessing Bridged Modem
I will be upgrading my TP Link WR841N running DDWRT to an ASUS RT-ACRH13 soon to take advantage of dual band and AC. That being said, I've used these instructions (https://www.dd-wrt.com/wiki/index.php/Access_To_Modem_Configuration) in order to access my bridged C2000T modem while using my DDWRT router. Those of you who are using a recent iteration of the ASUS GUI - is there a way to do something similar? Thanks!
Zach
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DSL services and add Wireless router
Hi... first I want to say thank you for the opportunity to be part of this community.
I been helping my friend to set up his cameras and adding wireless router Asus RC-3200 to his service.
he has a T2000 wireless router from Centrylink and I connect this to the Asus router (according to instructions) and internet is OK ..
I open some ports to ASUS router in order to work with Security cameras BUT I wont be able to see them outside of his place ... inside yes I can see them..
So I need some suggestions about this and see IF I did it right or wrong and what could be done in order to work..
Thank you for your help and assistant...
Falcon7x
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question about download speeds on fiber.
I am not complaining about the speeds that I am receiving. I would just like to know what my download speeds are always slower than my upload. I don't believe it would be a hardware issue but I could be entirely wrong. The speeds paid for are 1000 Mbps up and down. Any clues on why upload would consistently be faster than download by a significant margin? Thanks for any help on this. Speed tests were conducted with the DSLReports tool.
18-12-2016 04:21 PM speed test 657.9 910.2 20ms @ 30/30 streams bois.qwest.net
08-12-2016 12:10 PM speed test 629.5 917.9 20ms @ 32/32 streams bois.qwest.net
06-12-2016 07:42 PM speed test 531.1 906.5 29ms @ 24/24 streams bois.qwest.net
14-10-2016 03:30 AMspeed test 453.9 853.0 29ms @ 32/16 streams bois.qwest.net
11-10-2016 01:48 AMspeed test 386.3 869.0 31ms @ 32/16 streams bois.qwest.net
11-10-2016 01:46 AMspeed test 420.4 686.6 28ms @ 32/16 streams bois.qwest.net
11-10-2016 01:44 AMspeed test 468.9 676.7 34ms @ 32/16 streams bois.qwest.net
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ASUS settings for Centurylink Gig
I switched out my C2100T and for an ASUS RT-87U. So far it's working perfectly for both TV and internet. Speeds are near Gig where previously with the C2100T they fluctuated all over the place. I wanted to make sure I am squeezing every single ounce out of the connection both wireless and wired and was wondering what settings others are using.
Hardwired I am getting upwards up 950M+ but wireless I am seeing about 150-200M on the 5G network with my AC devices.
This is being tested with a new Google Pixel, 2016 Macbook Pro, iPad Pro, Samsung Galaxy S7 Edge, 2 x 2016 Dell XPS laptops and some Plex servers I have setup in the home.
I figure there should be some value I should enable/disable but just am not entirely sure which one.
For the record, QOS and all of the filtering is disabled. AI Protection is disabled. Parental control is disabled. Firewall is for ipv4 and ipv6 is enabled.
What settings is everyone else using for their ASUS router?
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Setting my RT-AC87U behind my C1100Z router
Just had CenturyLink fiber installed in my new home. Longtime Cable customer. The C1100Z router they installed is a bit lacking and I want to bridge the C1100z and install my Asus router for better performance and range.
Is this as simple as setting the C1100z into bridge mode/tagged 201 transport and connecting the Asus WAN port to an E-port on the CL router? my old router is already setup with DHCP and my preferred SSID/Security settings.
Don't really want to replace the CL router with the Asus at this point. Just want to pass through to my Asus for now to see how it performs.
Any help appreciated. I've searched, but can't seem to find the same answer for my question.
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[Qwest] Odd CL DSL problem?
For about a week we have been having a problem loading all but the simplest pages in any browser, over Ethernet or WiFi, laptop or iPad. Nothing has changed in our house. CL tech support has been useless so far.
Pages load slowly, sometimes time out, sometimes come up with no CSS styling. In Chrome developer tools, a typical media site (cnn, foxnews, local tv stations etc) will make hundreds of GET requests and most work OK, but a few come back "(failed) net::ERR_CONNECTION_RESET" after about 22 seconds. This can be e.g. the CSS for the page, and it doesn't get styled. Sometimes we see nothing, but reloading sometimes brings up most of the page quickly. Some requests show they finished OK (200) after some large delay, and Chrome tool shows the delay as "stalled".
This is with CL 7Mbps/896kbps (nominal) speed service, which has worked pretty reliably up until the last week. Speed tests usually show the usual results (about 42ms ping, 5 down 0.7 up). Streaming on Roku works. Videos play. CL tech's line test shows no problem (of course). No funny stuff showing in router's admin pages. Have tried 2 routers with same results. Odd thing: Seem to have no problem over my company VPN.
Any ideas before I try Comcast/Xfinity?
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CenturyLink internet run around
We first ordered our internet account in December 2016 for a 40 meg connection for 34.95 a month. We select the self-install option and to own the Centurylink modem for $99. We install the modem and get 10 megs. We call on the install date to tell them that the connection is incorrect and that we request it is fixed to the correct speed. They tell us that the 28th it will be fixed and then we still have 10-12 megs. The 9th of January is when the next tech is scheduled and never shows and I called on the 13th and complain that it is not fixed and then the 14th the supervisor comes and gives us 15-17 megs. So the next date for the next tech to visit is the 23rd no later than 7 PM. We will see how this works out. I will post an update if the same BS happens hopefully not. I will contact the Corporate office if this isn't resolved. I'm kinda sick of the slow speeds I have had 30 megs for the last 2 years with cable. Wish me luck!
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[Qwest] CenturyLink c1000a Modem Issues
This seems to be the last place to go.
Last September lighting struck too close to our house and overloaded our modem and router simultaneously. We got replacements for both within two weeks. However, now the modem we got from CenturyLink, a c1000a, has suddenly dropped connection this morning and the internet light has been flashing red and green for about five minutes, then defaulting to red for another two or three. Then the cycle repeats.
I've accessed the modem settings, nothing helped. I need insight and, if possible, answers.
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C2100T Randomly Restarts Daily
I have gigabit fiber service (with Prism TV as well), and my Technicolor C2100T randomly restarts itself daily. I have heard it might be overheating but the room it is in is pretty well temperature controlled. Anyone have any thoughts?
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