Several days ago, maybe a week or half a week. A storm came by. Before all this, online play had no problems. Always had 4 bars in cod games and never lagged around in dark souls. Youtube played in HD always. I don't know if the storm caused it or not but, No my ping goes from 21 to 40, 50s, 80s, and sometimes 100s to 200s. A tech guy came out and tested the phone jack and said he saw no problems, an gave us a replacement modem of the ZyXELpk5001z, a new Ethernet cable and a DSL cable to go from the modem to the phone line. Still having problems.
I saw on here people switched to a 660 modem and it fixed it. After reading longer, an update came for the pk5 and it fixed their problem. Well mine is still having problems after updating and letting it reboot. I've contacted them many times and they say no problems show up. So i don't know what else to do. I don't wanna have to pay $65 to run a new phone line from outside to in if its not gonna fix anything. I have no idea what to do.
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