Last October I upgraded from 25Mbps to 40Mbps and since the upgrade my line has not been stable and it will slowly degrade from 40Mbps down to 25-30. I have called support and every time they reset something on their side and I get reset to 40, then after a couple of days I slowly go down in speed. I have had 3 visits by a tech. The first rewired the box coming in to my house, the second tech stated their was bad equipment down the street in the big box and replaced it and the third tech did something and left.
I have been using CLs speedtest site and I will avg 28-31; however, tonight I tried SpeedOf.Me and here are my results.
Download Speed: 13.93 Mbps
Upload Speed: 5.12 Mbps
I have C1000A modem and here are my DSL stats:
DSL Status
Connection Status
DSL Downstream: 40.127 Mbps
DSL Upstream: 5.12 Mbps
DSL Link Statistics
Link Statistic Status
Broadband Mode Setting: MULTIMODE
Broadband Mode Detected: VDSL2 - 8A
DSL Link Uptime: 0 Days, 0H:30M:51S
Retrains: 2
Retrains in Last 24 Hours: 2
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 5
Loss of Margin Link Failure: 0
Link Train Errors: 0
Unavailable Seconds: 39
Estimated Loop Length: N/A
Un-Canceled Echo: N/A
Transport Mode:: PTM
Path Parameter: 201
Priority: 3
Service Type: PTM-Tagged
DSL Power
Levels Downstream Upstream
SNR: 16 dB 26 dB
Attenuation: 0 dB 0 dB
Power: 17 dBm 7.9 dBm
DSL Transport
Transport Downstream Upstream
Packets: 184420 123884
Error Packets: 0 0
24 Hour Usage: 0.973 Mbps 0.218 Mbps
Total Usage: 0.973 Mbps 0.218 Mbps
30 Minute Discarded: 0 0
DSL Channel
Channel Near End Far End
Channel Type: Interleaved Interleaved
CRC Errors: 16462 0
30 Minute CRC: 1849858 0
RS FEC: 0 0
30 Minute FEC: 918360 0
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