I work out of an office building and while I don't have centurylink (dropped after a month because charter entered the building and for the same price I get 50/5 internet compared to 10/768kbps... no brainer.)
The thing is, a lot of people who are trying to switch to charter are being told that they are in 3 year contracts, however no one ever signed a contract, no one was told they were entering into a 3 year contract, and centurylink is being rather idiotic about the ordeal.
Is the reason centurylink puts businesses into 3 year contracts because they know they can't compete and will eventually lose when competition surfaces? Currently 3 businesses in my building are dealing with the 3 year contract BS.
Charter doesn't do contracts where we are at but anytime I make any changes I get an email and have to go in and "digitally" sign the document agreeing to the changes. According to the three businesses, they were never informed they were entering into contracts, and one business said that they had verbal confirmation of a contract (how would that hold up in court?)
Why is centurylink so shady about contracts? I mean most companies for business will try to get contracts but at least they are up front or mention it somewhere, I don't even see any mention on centurylink's business site (not that they tell you much on the site, it's all just call in to find out crap.)
/rant over
↧