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CenturyLink is causing Twitch.tv throttling?

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I haven't been able to watch a stream since the start of September because of the massive lag spikes I have been experiencing. I used a free VPN to test and mysteriously everything went away. Previous to September I could have multiple streams at max resolution and wouldn't have any problems. Every other streaming service I used this month has been fine. This isn't an isolated incident either. Looks like a lot of Phoenix, AZ residents are having this issue: http://help.twitch.tv/customer/portal/questions/1368392-stream-lag Is there anything the "official" tech support people can look into in getting this resolved?

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