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[CenturyTel] speed is slow and pass speed test

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Ok i have upgraded from 1.5 mbps to 10 mbps My speed test Download 10.07 mbps, Upload 0.78 mbps ,ping 77 ms that is good . Here is my problem only running SABnzbd my Newsreader max speed is 1.2 mbps or running my bit torrent client max speed 1.2 mbps , and if i have both running combined speed will not go above 1.2 mbps and same if i add a download in the browser . My Usenet Providers is max connections allowed is 30. There is no set max speed OS win 7 pro modem is hard wired modem westell e99-610014-03 Called centurylink and they have no idea. Any help or if more info is need let me know Thanks

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