Hello everyone,
I have been with CenturtyLink for over 10 years, previously was Embarq before the merger and was using 7Mbps internet speed with a Home phone bundle and filter with no issues. Yesterday I decided to call and upgrade the interent speed to 25 Mbps for a great price and a tech came down to give use a new modem (Zyxel C1100Z) to swap out with. The internet works fine but every time we have incoming calls from our landline phone the internet just loses sync and I would have to unplug the powercord from the modem and replug back in to get it working again (Note we are also using a phone filter dongle). Before the upgrade with 7Mbps and old modem we did not have any issues plus the phone filter. Our home was bulit in the early 1990s and I check to see if a NID was outside and none was visible; The only thing I could see was this picture in my backyard:
I think my home wiring is a Cat3. Is there anyway I could do a homerun while also using the landline phone from this pic? Or anyway to fix the internet issue? It's frustrating having to reboot the modem for every calls after the upgrade.
Here are my info from the modem installed:
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