Happy to say, my Sprint / Embarq / Centurylink days are over.
PRISM has failed me spectacularly, and I can only caution anybody against it.
- 3 separate instances of full working days without internet access this year alone, without as much as an apology or credit
- Frequent occurrences of hour long disconnects from DNS server were never resolved
- Upload speed (768k) is ridiculous. Video conferencing for work (supposed requiring 500k bandwidth) is all but impossible
- After several gateway and DVR switches and tech rolls, tv channels are still freezing up, recordings go missing or skip anywhere from a few frames to several minutes
I have the local cable provider come out tomorrow and replace the whole mess, with 4 HD DVR recordings in parallel instead of 2, and 50 mbit internet instead of 10, for the same price. The cable provider contacted Centurylink to terminate the service at 8 pm tomorrow, but as one last showing of the middle finger, Centurylink terminated my PRISM service 2 days early.
Good riddance !
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