I haven't been a DSL customer in several years, but need to take a break from feeding the cable pig for Internet for a while. (See the end of the post for those who don't remember the Dish ad campaign from ages ago.)
When I last had CenturyLink, I was on 40/20 VDSL service with great signal levels and no issues whatsoever. This time around I ordered 60/30 bonded service that is being installed on Monday. That was the highest tier shown as available, which is surprising given that I had 40/20 with lots of overhead on a single pair previously.
The website was only offering the new "Simple" prepaid plans, so that's what I'm getting. On the surface I'm fine with this, since the base rate is less expensive than previous plans, and appears to have no taxes / fees tacked on.
It's strange, however, that the service uses a completely different web portal. The assigned user ID doesn't even work on the main CenturyLink site.
This makes me wonder if the service being delivered is in any way inferior to traditional postpaid plans. For example, is the traffic deprioritized, and/or is support handled by lower tier and/or overseas agents?
Cellular companies are notorious for treating their prepaid customers as second tier, with deprioritized traffic, bandwidth caps, and sub-par support. Just wondering if CenturyLink is doing the same with these new offerings.
I'm intending to put the modem into bridged mode and not use the service as anything more than a dumb pipe to the Internet, but would still hate to have a lower grade of service just because it's prepaid.
Thanks in advance for any insight from customers who are already on this new offering.
https://www.youtube.com/watch?v=8liHWu2yYZQ
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