11 years as a CL customer. Still maxed out at 3.5mbps down.
Recently I came across a tech who impressed me with his experience and knowledge. He said that I could get bonded 8 Mbps where I'm at (which happens to be 14,000' (cable feet) from the......CoLo? dSLAM? It would just take a modem that supported bonding.
So, I called CL to request this. And, you know where this is going; "Heather", with her thick South American accent, didn't know what bonded service is. Nobody at her team could make this happen on my account. My account must say "HE GETS 4mbps SERVICE FOREVER!!"
So to my question: can I just purchase a CL modem that supports bonding and wire it correctly? Or does some switch need to be thrown somewhere that turns on super speed to my house?
Thanks for any insight!!
↧