I have been on chat for several minutes and it keeps saying I have either 10 or 11 minutes to wait. It keeps bouncing around to these two time frames. I first talked to a Chris K there on chat who was trying to up sell me and when that wasn't working he switched me over to this other long wait on chat. I am getting the distinct feeling they are going to have me wait indefinitely to cancel the account. I wouldn't put anything past them at this point. Is there some online way to just cancel the account? I have stopped the June payment to them and have stopped using the service.
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