I'm considering upgrading from 12/1 VDSL to 20/2 bonded service and unlike all past upgrades, CL wants to come into my home to connect the modem I'd buy from them. My policy is if I don't install it, I don't want it (for a variety of reasons). If I were to buy and install my own modem, would CL still want to traipse around inside my house? I've spoken to a CL tech who seems knowledgeable and is confident that the CL equipment is up to the task easily. The jack where my modem would be is properly terminated with both pairs on the RJ11 but the cable is 2 pair POTS line, not Cat 5. Thoughts and recommendations welcomed.
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