Modem: C1000A
Paid for speed: 12 down
Problem: Modem drops for about 60 seconds every 5-10 minutes. Long-term ping tests can show 5-25% drop rates.
I'm very close to the DSLAM (200 meters). There used to be 2-3 phones in the house which have all been removed, recently.
My power numbers look *very* off. A tech came by today and said everything was fine and didn't seem to have any idea what I was talking about when I said the power levels on the line looked wrong. How frustrating is it that you can get more information via Google in 15 minutes than someone who is paid to do this?
Line never retrains, DSL light never goes out.
RS FEC numbers usually go up right before I have one of these intermittent outages.
DSL Status
Connection Status
DSL Downstream: 12.127 Mbps
DSL Upstream: 0.892 Mbps
DSL Link Statistics
Link Statistic Status
Broadband Mode Setting: Auto Select
Broadband Mode Detected: ADSL2+
DSL Link Uptime: 0 Days, 0H:12M:21S
Retrains: 1
Retrains in Last 24 Hours: 1
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 0
Loss of Margin Link Failure: 0
Link Train Errors: 0
Unavailable Seconds: 2394
Estimated Loop Length: 69
Uncanceled Echo: N/A
Transport Mode: ATM
Path Parameter: 0/32
Priority: UBR Without PCR
Service Type: ATM-LLC Bridged
DSL Power
Levels Downstream Upstream
SNR: 19 dB 21 dB
Attenuation: 4.0 dB 3.5 dB
Power: 19.8 dBm 11.4 dBm
DSL Transport
Transport Downstream Upstream
Packets: 9543 7672
Error Packets: 0 0
24 Hour Usage: 65.98 Mbits 8.85 Mbits
Total Usage: 65.98 Mbits 8.85 Mbits
30 Minute Discarded: 0 0
DSL Channel
Channel Near End Far End
Channel Type: Interleaved Interleaved
CRC Errors: 0 0
30 Minute CRC: 0 0
RS FEC: 196 0
30 Minute FEC: 196 0
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