I have a line recently dropped to 6 Mbps from the advertised 10 Mbps we were "receiving" as the tech claimed that this would improve reliability (it didnt). I am not a network Guru but I see that the posters on this site are very knowledgeable. Just looking for some assistance as to where to go next?
Im on a ZyXEL PK5001Z. I was running in Bridge mode with an Asus Something or other router and that helped a little bit but did not get rid of the problem. All tests were preformed non-bridged because of a power outage/surge/black magic that caused the modem to pop out of bridged mode.
I know the SNR or Attenuation are not prime on the down stream but look to be good on the upstream (not sure why the numbers appear to be so solid on the up and bad on the down, maybe I am misuderstanding how it works) and the power may be high? Also the Near end channel type being Fast vs Interleaved would possibly explain why the internet is basically unusable when thunder storms roll through East Texas (not a rare occurance)?
Any suggestions or assistance would be very much appreciated. Below are my router stats. If any other information is necessary please let me know.
Inside at the wall jack:
DSL Link Statistics
Link Statistic Status
Broadband Mode Setting: MULTIMODE
Broadband Mode Detected: ADSL_2
DSL Link Uptime: 18H:15M:15S
Retrains: 2
Retrains in Last 24 Hours: 2
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 0
Link Train Errors: 1
Unavailable Seconds: 105
Transport Mode: ADSL
Path Parameter: 8/35
Priority: UBR without PCR
Service Type: LLC Bridged
DSL Power
Levels Downstream Upstream
SNR 9.7 dB 24.2 dB
Attenuation 49.0 dB 27.1 dB
Power 19.6 dBm 12.4 dBm
DSL Transport
Transport Downstream Upstream
Packets: 4601647 3184583
Error Packets: 3203 0
24 Hour Usage: 48899.897 Mbits 364.660 Mbits
Total Usage: 48899.897 Mbits 364.660 Mbits
DSL Channel
Levels Near End Far End
Channel Type: Fast Interleaved
CRC Errors: 3203 0
15 Minute CRC: 3 0
RS FEC: 992754 0
15 Minute FEC: 3559 0
Outside at the box:
DSL Status
Connection Status
DSL Downstream: 4.432 Mbps
DSL Upstream: 0.574 Mbps
DSL Link Statistics
Link Statistic Status
Broadband Mode Setting: MULTIMODE
Broadband Mode Detected: ADSL_2
DSL Link Uptime: 14M:38S
Retrains: 4
Retrains in Last 24 Hours: 4
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 0
Link Train Errors: 2
Unavailable Seconds: 122
Transport Mode: ADSL
Path Parameter: 8/35
Priority: UBR without PCR
Service Type: LLC Bridged
DSL Power
Levels Downstream Upstream
SNR 8.4 dB 23.4 dB
Attenuation 48.7 dB 27.1 dB
Power 19.7 dBm 12.4 dBm
DSL Transport
Transport Downstream Upstream
Packets: 2308 3017
Error Packets: 33666 0
24 Hour Usage: 19.643 Mbits 0.648 Mbits
Total Usage: 19.643 Mbits 0.648 Mbits
DSL Channel
Levels Near End Far End
Channel Type: Fast Interleaved
CRC Errors: 33666 0
15 Minute CRC: 12437 0
RS FEC: 2158250 0
15 Minute FEC: 1052903 0
Sorry for the formatting, I never claimed to be no scientist.
Thank you again for any suggestions or help.
-Tyler
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