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upgrade from 7mbps to 12mbps CL says C1000z not compatible?

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All, I am a little stumped. I thought the zyxel c1000z would work for higher speeds that what I have. I found that my area is only allowing up to 12mbps up from my 7 i use now. After a little online chat with them i was going to get the upgrade then the chat person asked for my modem. They stated it would not work because it is a VDSL modem. But my modem right now states on the DSL status page that I am ADSL2PLUS. I am confused. Enough rambling. Do I really need to upgrade the modem?

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