Greetings, all.
I've been with UsWorst/Qworst/CenturyBlink for ~15yrs. On the whole I've had fairly stable service. But the problems I have had, were (needlessly) *really* frustrating.
My issue here is that due to some bookkeeping error (their side) my service was disconnected. A half hour on the phone, and they indicated that they'd escalate my re-connect, and I'd be back in business in about an hour. 2 days later, modem (DSL) light just blinks. I call, and ask what the hold up is. They say it must be a line issue. They'll send a tech out on Monday (it's Friday). I state this is a *real* issue for me, as I've already been w/o service for 2 days, and they're going to make me wait another 3? My modem was working flawlessly w/o any incident for 4yrs. running, and now I've got a line issue? Somethings fishy.
So I go to Goodwill, and grab the first comparable modem, for a total cost of 5.99. I bring it home, and plug it in. Guess what? Yep. After entering my username/password, the modem trains up just fine.
I could have ended the whole thing here, and call tech. support, and cancel my ticket. But it's not that easy. I lease a /29, and the modem I just bought at GW doesn't support this, nor rd6. So I decide to call tech support, and kill 2 birds with one stone; I tell them that I was told when I ordered the new service when I moved out to my new home that 20Mb was available, and that 40Mb would be arriving. I'm only on 5Mb now, and I'd like to upgrade to the 20Mb service, and since it's an ATM, I'd like the tech to bring out a Technicolor C2000T. A great deal of argument ensued. Really? I solved the problem on my own. Since the tech is already scheduled to come out. Could you please ask him to bring out a C2000T. I'm trying to *help* both CenturyLink, as well as myself. What's the problem? Oh we send modems by UPS, and the user doesn't get to choose the modem they receive. Uhh what? Fine. I'll *buy* the modem. The tech doesn't even have to get out of the truck. I'll meet him in the driveway. CenturyLink receives more money from me. I get the service, and the modem. Problem solved.
Well no.
I could go on. But I'll share that in a different thread. Long story short(ish) I end up with an Actiontec C1000A. Not a bad modem, or is it?
The tech hands me the modem gratis, to replace the one they wedged. Seems like a reasonable deal. Even tho I still intend to have to retire it for bonded, and 20Mb. But still, I guess I can live with it. So I take it inside, plug it in, and set it all up. Seems to work well. I like it. But out of the blue. It starts cycling. What?! Out of nowhere, and without any provocation, it simply reboots! Grrr. Well I find a CenturyLink store that isn't too far away 2hr. round trip, and grab a replacement. This one does the same. 5 CT1000A's later, same issue!
What to do? There is an error in the log that doesn't look good, and leads me to believe that eventually, a buffer simply overflows, and causes the modem to cycle:
2:00:41 AM System Event XdslMediaSearch: current media(0) --> 0x10608700
01/01/1970 12:00:43 AM System Event Line 0: xDSL G.994 training
01/01/1970 12:00:48 AM System Event eth4 (switch port: 11) Link UP -1 mbps half duplex
01/01/1970 12:00:48 AM System Event eth5 (switch port: 12) Link UP -1 mbps half duplex
07/13/2015 01:57:53 PM System Event eth3 (switch port: 0) Link UP 100 mbps full duplex
07/13/2015 01:57:53 PM System Event eth2 (switch port: 1) Link UP 100 mbps full duplex
07/13/2015 01:57:54 PM System Event eth0 (switch port: 3) Link UP 1000 mbps full duplex
07/13/2015 01:58:04 PM System Event Line 0: ADSL G.992 started
07/13/2015 01:58:08 PM System Event Line 0: ADSL G.992 channel analysis
07/13/2015 01:58:11 PM dhcp6s[2074] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory
07/13/2015 01:58:11 PM dhcp6s[2074] act_load_binding: ifp->pool.pltime equal to 0!
07/13/2015 01:58:15 PM System Event Line 0: ADSL G.992 message exchange
07/13/2015 01:58:15 PM System Event Line 0: ADSL link up, Bearer 0, us=918, ds=5174
07/13/2015 01:58:18 PM Ethernet Ethernet client connected ,ip(xxx.xxx.xxx.xxx), mac(40:61:86:f6:aa:2a)
07/13/2015 01:58:40 PM PPP Link PPP server detected.
07/13/2015 01:58:40 PM PPP Link PPP session established.
07/13/2015 01:58:40 PM PPP Link PPP LCP UP.
07/13/2015 01:58:40 PM System Event Received valid IP address from server. Connection UP.
07/13/2015 01:58:44 PM radvd[2069] poll error: Interrupted system call
07/13/2015 01:58:46 PM System Event Dead loop on virtual device tun6rd, fix it urgently!
07/13/2015 01:58:47 PM System Event Dead loop on virtual device tun6rd, fix it urgently!
07/13/2015 01:58:48 PM System Event Dead loop on virtual device tun6rd, fix it urgently!
07/13/2015 01:58:51 PM Ethernet Ethernet client connected ,ip(xxx.xxx.xxx.xxx), mac(00:30:67:5e:29:5d)
07/13/2015 01:58:51 PM dhcp6s[2644] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory
07/13/2015 01:58:51 PM dhcp6s[2644] act_load_binding: ifp->pool.pltime equal to 0!
07/13/2015 01:58:51 PM Ethernet Ethernet client connected ,ip(xxx.xxx.xxx.xxx), mac(40:61:86:cd:44:97)
five C1000A modems later, same issue. This modem works better than all the others I've used/tried, except that it reboots arbitrarily.
No other equipment I have has changed, nor are there any other issues with my other equipment.
Sorry for the long post. But I wanted to cover all the details, rather than answer them as/if they were asked.
Thank you for all your time, and consideration.
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