I've dealt with this for what I feel like is far too long now, since it legit magically appeared one day and has not gone away since (which was almost 1 years ago)
Basically my ping is usually unstable in games; it never "sits" in place and always have a variation. So it could be 120, then shoot up to 170...etc. Spiking. An actual example, I was playing UT and my ping was at 110ms. However, throughout the match it fluctuated to any degree of 110ms-150ms practically every second. It does not settle/stabilize. (this problem was not here at one point ,i used to have a very nice and stable ping that had a variation of maybe 5ms).
So for the past year i've argued with CL about it; they always tell me the same thing "its because your area is bandwidth exhausted. Your area is permanently exhausted and the issue will not be fixed."
However...I was told the exhaust went into effect as of November 2013. When did my problem appear? July 2014. The period of time between Nov 2013 through July 2014 everything was *fine.* This contradicts there own words of "it wont get any worse." (Which is what I was told; however it has gotten worse).
The case was: July 4th,2014, a thunderstorm rolled in and knocked the internet out for my area. July 5th, internet came back up in the evening. Ever since then, my pings have been sporadic and poor.
Regarding the FEC errors: This was a long case that eventually resulted in "we dont know." I had multiple line techs that came out to my area and legit told me they have no idea what FEC errors are. They ran a new phone jack from the NID to the home. Nothing changed.
(I have plugged directly into the NID, nothing changes to my knowledge and CL's knowledge.)
So yeah,youll notice the millions of FEC errors. They seem to pop up if I restart the modem, and they explode in the millions, but they eventually stop over a period of like a week.
So, im curious if any of you can see a problem with my line, and if so, where I could possibly go to get something fixed (if anything).
Also, as a note, this is *always* here. it does not vanish at 2am in the morning ("non peak hours.") it is always like this.
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