Background Info
ISP: Centurylink (*sob*) Bonded DSL (25Mb down 2Mb up)
DSL1 Status: https://drive.google.com/file/d/0BwWcjjoBqEoBajN6UjVZclpPLWFzR2IyY0xVd0I0dWRFVlVZ/view?usp=sharing
DSL2 Status: https://drive.google.com/file/d/0BwWcjjoBqEoBRnZIU1ZKcExhSjlZdUktTlVBNExYVzBXSWI4/view?usp=sharing
Modem: Technicolor C2000T (no log files for some reason)
Router: ASUS RT-N66U
Switch: TP-LINK TL-SG1024DE
Note: I am far from my DSL station. There was a huge problem getting me service in the first place, but they finally installed a brand new bridge tap for me and got me hooked up. The tech that was there didn't think we would get close to 25Mbps, and was very surprised once everything was connected that it worked as well as it did. There are maybe 10 other houses that run off the same line as me to the dsl station. Very rural area, only one other person that I could remotely consider a tech user of any sort. From what I have read, my attenuation is better than it should be with my distance, but my SNR is very poor. The tech suggested if I had problems I should consider dropping back down to 20Mbps, but before I do that I want to get other opinions on just what the real problem is. Just wanted to get all the facts out there.
The Current Problem:
I am looking for some advice on how to tackle a frustrating issue with my internet connectivity. Brand new house and electrical wires. Modem is on a separate 20w breaker than other components. 12 gauge wires were used with this electrical connection. Breaker only has the modem, router, and switch connected. When connectivity is lost, the DSL modem maintains is connection to dsl line 1 and 2, but the internet connectivity is lost. A power cycle restores internet connectivity. (Sometimes my router reestablishes the connection by itself). Modem is currently in bridge mode, though this problem also happened when using the modem in its standard configuration.
At first I thought that the loss of connectivity was random due to my poor SNR, but over time I started seeing a pattern. I could reliably knock off the connection by turning on large appliances. (Not every time, but 7 times out of 10). The biggest culprit is the electric water heater (powering the well also), but the connectivity also goes out when powering the electric range/oven, dishwasher (utilizing the water heater/well, and sometimes when I am using the sprinklers (well kicking off and on constantly). The AC handler, oddly, does not seem to affect it unless in conjunction with one of the other aforementioned items. When no large appliances are on, the internet runs perfectly.
Once I discovered the pattern, I connected all components on this breaker to a UPS ( http://www.amazon.com/CyberPower-CP1000PFCLCD-Sinewave-Compatible-Mini-Tower/dp/B00429N192/ref=sr_1_1?ie=UTF8&qid=1421760190&sr=8-1&keywords=CyberPower+CP1000PFCLCD ). My hope was that the voltage regulation feature of the device would assist in preventing the disconnects. After connecting the device, I purposefully turned on several appliances and the connection was not disrupted. However, I took a shower later on and the connection did drop. I adjusted the sensitivity of the UPS to high and the connection was lost again when the wife cooked on the stove. I was disappointed and thought the UPS plan was a flop, but when the wife went to take a shower and the AC handle kicked on I noticed the connection did not break. I inspected the UPS and detected a faint electrical sound emitting from the unit that was not present earlier (humming). I continued my observation and when the AC handler and the water heater turned off, the humming ceased. So maybe it worked? Not sure, maybe the voltage regulation of the unit is rubbish, or maybe thats not the problem after all.
I am open to any feedback anyone may have in dealing with this situation. Thanks for your time and attention.
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