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What do I have to say to get someone to care? Awful quality.

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Seriously? Check out my modem stats above. Right now i'm having piss latency and random disconnects and timeouts altogether. Yesterday I had a century link tech come out here, who ran his tests and said his meter device showed no errors and that everything is fine. he gave me a new pk5001z and switched my port at the switch. I showed him my accumulating CRC and FEC errors. He basically said "i wouldnt even worry about it." and, my impression is that he had no idea what they even were. So what am i suppose to do? i had read about leaving the modem on for a period of days for the line to stabilize. i feel like that isn't going to help.

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